Rocky Mountaineer recognized twice in annual Recommend Reader’s Choice Awards
VANCOUVER, B.C. – December 5, 2018- Rocky Mountaineer, the world’s largest privately owned luxury tourist train, is pleased to be recognized by Recommend’s 2018 Readers’ Choice Awards. Awarded Gold in both Rail Vacation, Best Travel Agent Support and Best Rail Vacation Provider, Rocky Mountaineer continues to demonstrate its dedication to both guests and travel partners.
In October 2018, in efforts to increase support to travel agents, Rocky Mountaineer introduced its enhanced online training platform, TRACKS. The purpose of this program was to create a world-class online training program that would engage and educate trade partners on Rocky Mountaineer product and sales techniques. The program provides a rich user experience with easily accessed content, logical learning paths, user history, and multiple content forms to support learning.
“Travel agents are incredibly valuable to Rocky Mountaineer as they guide our guests throughout the booking process and help us to deliver a seamless end-to-end guest experience. Agents account for roughly 80 percent of our sales globally, so we truly think of them as an extension of our team. We are dedicated to establishing and maintaining strong relationships with our travel agent partners. By better equipping our travel agent partners with the knowledge they need to sell Rocky Mountaineer, they can help us to create life-changing experiences for our guests” said Jonathan Hope, Managing Director, Sales – North America for Rocky Mountaineer.
This year marks the 22nd annual Recommend Readers’ Choice Awards. For more information on the awards and to view a list of other winners and nominees, please visit https://www.recommend.com/rca/.
To learn more about the TRACKS program, please visit www.rockymountaineer.com/tracks or download the app on the App Store or on Google Play. For the latest news and offers follow us on Twitter and Instagram, or connect with us on Facebook.
About Rocky Mountaineer
Rocky Mountaineer is the world’s largest privately owned luxury tourist train and, since 1990, has welcomed more than two million guests to inhale the mountain air and let nature take their breath away. Guests can choose from over 65 vacation packages and four unique rail routes that travel through iconic destinations such as Seattle, WA, Vancouver, B.C., and the majestic Canadian Rockies in Alberta. The unparalleled experience on board the all domed fleet offers rich, historic storytelling, world-class cuisine and a first-hand look at the vast and untouched wild beauty of Western Canada and the Pacific Northwest.
*Access to Rocky Mountaineer’s photo and video library available upon request.
Adam McPhee, Communications Coordinator