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Preparing to Go

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Now that you’ve booked your rail journey, you’re one step closer to untouched landscapes, exceptional service, and miles and miles of memories. To help you prepare for the adventure ahead, we’ve compiled answers to our most frequently asked questions, as well as helpful tips and information. Adventure awaits, and we can’t wait to welcome you onboard!


Please note, the information here is for our 2023 travel season. If you are travelling with us in 2024, please check back in early 2024 for the most up-to-date information related to your journey.

Review our Travel Checklist and other helpful information to know prior to travel like insurance information and what to pack.

Learn about check-in procedures, transfers, and what to expect onboard and in your midpoint destinations. 

Stay in touch with us when you return home from your rail journey.

Need more information?

We're here to help

Our team is here to help make your journey extraordinary. Ask us any anything: we are experts in all things Rocky Mountaineer - and of course the Canadian Rockies, Western Canada and American Southwest.

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