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Preparing to Go

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Now that you’ve booked your rail journey, you’re one step closer to untouched landscapes, exceptional service, and miles and miles of memories. To help you prepare for the adventure ahead, we’ve created this guide that includes everything you need to know prior to travel, as well as helpful tips and information. Adventure awaits, and we can’t wait to welcome you onboard!

Pre-travel & In-travel Frequently Asked Questions

From pre-travel preparations like What to Pack, to in-travel information like Train Departure and Arrival Times, click the link below to read our guest's most frequently asked questions and answers to help you prepare for your journey.


For more information on how to prepare for your journey, review the sections below. 

Review our Travel Checklist and other helpful information to know prior to travel like insurance information and what to pack.

Learn about check-in procedures, transfers, and what to expect onboard and in your midpoint destinations. 

Stay in touch with us when you return home from your rail journey.

Have questions?

We're here to help

Our team is here to help make your journey extraordinary. Ask us any anything: we are experts in all things Rocky Mountaineer - and of course the Canadian Rockies, Western Canada and American Southwest.

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